It is very important to us that you are happy with your purchase at Dress. We encourage you to ask any and all questions about any item you might be interested in purchasing. We hope to establish long term relationships with our customers and we offer refunds on all purchases unless otherwise noted in the listing. If we have missed something due to oversight, including major flaws or wearability issues, we will happily offer a full refund. If you are unhappy with your purchase for other reasons, we will offer a full refund lesss shipping costs. Due to the nature of vintage clothing, we must, however, make NO exceptions to the following:
1. We must be contacted within 24 hours of receipt of the item.
2. The item must be shipped back to us within 48 hours of receipt insured for the full purchase price.
3. The item must arrive in the condition it was when shipped to the buyer. Customer will be refunded unless the item returned shows any sign of wear and it is then up to the discretion of DRESS to determine a fair refund amount.
All International purchases will be refunded less all shipping costs.
Written notification of intent to return item must be made by email to:
Email: Information@DressingVintage.com
Or by fax to:
503-646-9035
Item must be returned to:
DRESS
4130 SW 117th Avenue, Suite 220
Beaverton, Ore. 97005-8999
We will issue a refund of the full purchase price of the item less credit card payment fees (if any), and shipping costs (unless it was our mistake) usually within 48 hours of receipt of the item in satisfactory condition.
No refunds are given on items damaged by carrier in shipping. We ship all items insured and the purchaser is to pursue any shipping claims with the carrier - usually the US Postal Service.
DressingVintage.com strives for accuracy on this site, and attempts to always accurately display product price, and description. However, sometimes errors occur. In the event of an error in product price, availability, description or other material detail, DressingVintage.com reserves the right to cancel any order placed. Of course you always have our return option
