It is very important to us that you are happy with your purchase at Dress. We encourage you to ask any and all questions about any item you might be interested in purchasing. We hope to establish long term relationships with our customers and we offer store credit* on all purchases unless otherwise noted in the listing. Due to the nature of vintage clothing, we must, however, make NO exceptions to the following return policy:
DOMESTIC US ORDERS:
1. We must be contacted within 24 hours of receipt of the item.
Written notification of intent to return item must be made by email to:
Email: Information@DressingVintage.com
Or by fax to:
503-646-9035
2. The item must be shipped back to us within 48 hours of receipt insured for the full purchase price.
Item must be returned to:
DRESS
4130 SW 117th Avenue, Suite 220
Beaverton, Ore. 97005-8999
3. The item must arrive in the condition it was when shipped to the buyer. Customer will be refunded unless the item returned shows any sign of wear and it is then up to the discretion of DRESS to determine a fair refund amount.
4. *If the item you purchased had a *major flaw that we failed to mention,we will issue a refund of the full purchase price usually within 48 hours of receipt of the item in satisfactory condition. This does not include minor issues such as loose threads, slight seam stress, loose buttons, etc. If you are returning an item because of size issues, personal preferences, etc., we will gladly issue store credit.
5. No refunds are given on items damaged or lost by carrier in shipping. We ship all items insured and the purchaser is to pursue any shipping claims with the carrier - usually the US Postal Service.
INTERNATIONAL ORDERS:
1. DRESS Vintage is not repsonsible for International customs charges. It is the responsibiily of the buyer to know the specific charges related to International goods for their particular country..
2. We must be contacted within 24 hours of receipt of the item for returns and returns are only issued for STORE CREDIT(*see #5 below)
Written notification of intent to return the item must be made by email to:
Email: Information@DressingVintage.com
Or by fax to:
503-646-9035
3. The item must be postmarked within 48 hours of receipt insured for the full purchase price.
Item must be returned to:
DRESS
4130 SW 117th Avenue, Suite 220
Beaverton, Ore. 97005-8999
4. The item must arrive in the condition it was when shipped to the buyer. Customer will be refunded unless the item returned shows any sign of wear or use, and it is then up to the discretion of DRESS to determine a fair refund amount.
5. If the item you purchased had a *major flaw that we failed to mention,we will issue a refund of the full purchase price usually within 48 hours of receipt of the item in satisfactory condition. This does not include minor issues such as loose threads, slight seam stress, loose buttons, etc. If you are returning an item because of size issues, personal preferences, etc., we will gladly issue store credit. We do not refund customs charges.
6. No refunds are given on items damaged or lost by carrier in shipping. We ship all items insured and the purchaser is to pursue any shipping claims with the carrier - usually the US Postal Service.
DressingVintage.com strives for accuracy on this site, and attempts to always accurately display product price, and description. However, sometimes errors occur. In the event of an error in product price, availability, description or other material detail, DressingVintage.com reserves the right to cancel any order placed.
